Program: PAL Card
Organizations: Thunder Bay (City of)
Thunder Bay (City of) - Canada Games Complex - Indoor Fitness and Recreation
Description of Services:
  • Allows an adult, child, or youth with a disability to be accompanied by a support person so that they may participate in designated recreational and cultural programs and facilities
  • Provides temporary cards for individuals pre/post surgery or recovering from an accident
  • Facilities include:
    • Canada Games Complex
    • Thunder Bay 55 Plus Centre and West Thunder Community Centre 55+ programs
    • Volunteer Pool and Sir Winston Churchill Community Pool
    • Community Centres
    • All Recreation and Culture programs
    • Fort William Historical Park
    • Sports facilities
    • Requirements
      Fees: None
      Eligibility - Population(s) Served:
      • Must be an adult, child, or youth with a disability that restricts from participating in or performing activities

      • Disability cannot be eliminated by the use of a technical aid such as eyeglasses


      Temporary PAL cards available for individuals pre/post surgery or recovering from an accident
      Application:
      • Mail, drop off, or fax application and provide a photograph (headshot, with face visible on a clean background with no hat or sunglasses)


      Adult application forms (19 years of age and older)

      • Can be faxed to 807-345-4520 or mailed to:

        Canada Games Complex

        Attn: PAL Card - Jessy Bogacki

        420 Winnipeg Ave

        Thunder Bay, ON P7B 6B7


      Children and youth application forms (18 years of age and younger)

      • Can be faxed to 807-625-3395 or mailed to:

        Community Services Department

        Attn: PAL Card - Sarah Smart

        111 Syndicate Ave S

        Thunder Bay, ON P7E 6S4


      Information or assistance:

      • Adults: contact Jessy Bogacki at 807-684-3338 or by email at jessy.bogacki@thunderbay.ca

      • Children and youth: contact Sarah Smart at 807-626-6565 or by email at sarah.smart@thunderbay.ca
      Accessibility: Wheelchair Accessible      Wheelchair Accessible
      Languages: English
      Contact Information
      Phone Numbers: 807-684-3338
      Website: www.thunderbay.ca/en/recreation/pal-card.aspx
      Address: 420 Winnipeg Ave
      Thunder Bay, ON
      P7B 6B7
      Map
      Location:
      • Located on Winnipeg Ave next to the Thunder Bay Community Auditorium
      • Closest intersection is Winnipeg Ave and Duluth St
      Hours: Office Mon-Fri 8:30 am-4:30 pm
      Contacts: Sarah Smart - Children and Youth
      sarah.smart@thunderbay.ca
      Jessy Bogacki - Adults
      jessy.bogacki@thunderbay.ca

      This information is provided by thehealthline.ca. It was last completely updated on: May 6, 2025